Certified Approach

Returns & Exchanges Policy

Understanding why this policy does not apply to our informational platform

⚠️ Important Notice

This website is an informational and editorial platform. We do not accept payments, sell products, or provide commercial services. Therefore, standard returns and exchanges policies do not apply. All content is permanently free and accessible to our community.

Why We Have No Returns Policy

We Are an Informational Platform, Not a Shop

Our website exists solely to share knowledge about food labels and nutrition guidance. We do not operate a store, marketplace, or payment system. No commercial transactions occur on this platform.

No Payments = No Refunds

Consumer protection laws regarding returns apply specifically to purchases. Since visitors do not pay to access our content, standard refund and exchange procedures are not applicable. There is nothing to refund because there were no transactions.

Free Access, 24/7

All articles, guides, and resources on Nutritioncorebalance are permanently free. Visitors may access, read, share, and reference our content without cost or commitment. There is no purchase agreement to reverse.

Editorial Content, Not Products

We provide information, guidance, and educational articles created by our editorial team. Unlike physical or digital products sold in traditional e-commerce, our content cannot be "returned" or "exchanged" — it simply remains available for anyone to use.

How We Differ from Online Stores

Traditional Online Store

• Accepts payment for products or services
• Provides 14-day return period (UK consumer law)
• Offers exchanges for defective items
• Issues refunds for returned goods
• Has buyer-seller relationship
• Must comply with Distance Selling Regulations

Nutritioncorebalance (This Site)

• No payments accepted
• No return period applies
• No product exchanges offered
• No refunds possible (no transactions)
• No buyer-seller relationship
• Informational platform, free community resource

In Summary: Returns and exchanges are legal obligations for sellers of goods and services. Since Nutritioncorebalance conducts no sales and accepts no payment, consumer protection law regarding returns does not apply to our operations.

What If You Have Problems with Our Content?

Although return policies do not apply, we welcome feedback and editorial inquiries. Here's what you can do:

1

Stop Using the Content

You have the freedom to stop reading, close the page, or find alternative sources at any time. There is no commitment, no subscription, and no obligation to continue visiting our site.

2

Report Inaccuracies

If you notice factual errors, outdated information, or unclear guidance in our articles, please contact our editorial team. We review all feedback within a reasonable timeframe and update content when necessary.

3

Submit General Feedback

Have suggestions for new articles, food label topics, or content improvements? We'd love to hear from you. Reach out via our feedback form or email us at [email protected].

4

Check Our Sources

We strive to provide evidence-based, reliable information. If you'd like to review the sources behind our articles, visit our sources page for transparency and citations.

Important: No refunds are possible because no payment was ever made. Our content remains permanently free and accessible. Any feedback you provide helps us improve the resource for our entire community.

Additional Policies & Information

For more details about how we operate and your rights as a visitor, please review our legal pages:

Privacy Policy

Learn how we collect, use, and protect your personal information when you visit our site.

Disclaimer

Understand the scope and limitations of the information provided on Nutritioncorebalance.

Terms of Service

Review the rules and conditions for using our website and content.

Cookie Policy

Understand how we use cookies and tracking technologies on our platform.

Still Have Questions?

Our team is here to help. Whether you have questions about our content, editorial standards, or feedback to share, please get in touch.

Contact Our Team

Email: [email protected]

Address: Queen Street 197, Leeds